Microsoft Teams Enterprise Update

November 2026

Calling · Meetings · Collaboration · Intelligent Spaces

Teams Admin Centre Device Management Ends by 15 December
The Copilot Meeting Policy Splits in Two
Contact Center Intelligence: Microsoft's Agents in Genesys and Five9
November Meeting Security: Phishing, QR Codes, Deepfakes
5 Teams Quick Hits
7 Intelligent Spaces Quick Hits

⚠️ Teams Admin Centre Device Management Ends by 15 December

Now dated: SIP phones, Teams Rooms on Android and panels mid to end November; phones early to 15 December; GCC High and DoD by 15 December · MC1448373
⚠️ Microsoft pushes the Admin Agent update to online devices; offline or end-of-support devices may become unmanageable · MC1450126
Readiness checks: WebSocket inspection, proxy authentication, NAT pool exhaustion · Mission Critical blog · sign in to every device once · MC1450126
Rooms on Windows app updates are now Pro Management portal only, no Microsoft Store · MTR release notes
GCC by 30 January 2027 · MC1227622

MC1448373 · MC1450126 · PMP readiness checks — Mission Critical blog · Teams Rooms release notes

Thanks to Pure IP
This Month's Benefactor

Pure IP Observability: self-service, end-to-end call quality across Teams, Webex, Zoom and the operator leg · Watch Diana Florea's introduction
Webinar, 7 December, 4pm UK — What's Next for Pure IP: Adnon Dow, Chief Product Officer, and Diana Florea on the 2027 portfolio — voice-network intelligence, AI voice traffic, fraud detection · Register
pure-ip.com

Pure IP Observability on Empowering.Cloud, 5 Oct · What's Next for Pure IP — 7 Dec webinar

New on Empowering.Cloud

Tristan Gayford, EY — running Teams for 400,000 people in 100 countries · Watch / listen

Henry Levak, VP and GM, Logitech — the biggest rooms launch: Rally Bar 2, Rally System 2 Pro, Link, Sound Shape · Watch / listen

Logitech's new Teams Rooms explained in ten minutes, with Vivek Sekar · Watch

Beyond compliance — AI call-recording insights for Teams, AudioCodes and Colt · Watch

Teams-certified contact centre face-off — five live demos, five minutes each · Watch

Tom Crinnegan, EY — scaling Microsoft 365 Copilot over 400,000 users · Watch / listen

Upcoming Events

Teams Fireside Chat — Live from Microsoft Ignite, with Scott Plette, Microsoft · 19 November
Teams Rooms AV Jargon Explained, with Shure's Josh Blalock · 11 November
The AI Bill Nobody Warned You About — consumption billing, with Orchestry · 12 November
EMEA Teams Devices Ask Me Anything · 18 November, and APAC · 24 November
Deepfake Calling Fraud — How Do You Protect Yourself? · 3 December
In person: Microsoft Ignite · 17–20 November, San Francisco, with the Ignite M365 Message Center User Group on 16 November · UC User Group London · 3 December, thanks to Neat

⚠️ The Copilot Meeting Policy Splits in Two

Copilot meeting policy becomes MeetingAI and TranscriptionWithMeetingAI: "Who can manage AI", "Who can use AI", "Start Transcription with AI"; existing settings map across automatically · MC1532253 · Roadmap 577399
Targeted Release mid-November, GA late November to early December
Recording and transcription options now follow the organiser's policy, with a new "Record only" choice · MC1508234
Default meeting templates (Teams Premium) apply protection settings to every meeting scheduled from Teams or Outlook, early to mid November · MC1526679
Slipped to 2027: AI meeting memory files · MC1429018 · Facilitator in channel meetings · MC1461165

MC1532253 · MC1508234 · MC1526679 · MC1429018 · MC1461165

Contact Center Intelligence: Microsoft's Agents in Genesys and Five9

21 October, public preview: Microsoft's agents on top of Genesys, Five9, Webex and Avaya; it "complements the systems already used for telephony, routing, queues" · Dynamics 365 blog
Hands off to humans "through the contact center or even Microsoft Teams"; 30-day trial; billed in Copilot Credits · Learn
Same day: the customer conversation harness in Copilot Studio — buy numbers in Studio, "escalate incoming calls to a Teams queue" · Copilot Studio blog
Microsoft is a Visionary in the 2026 Gartner CCaaS Magic Quadrant, first year in · blog, 22 Oct
Five doors, one meter (my framing): Teams Phone Agent · Studio harness · Phone Agent plus a certified contact centre · Dynamics 365 Contact Center · CCI

Contact Center Intelligence announcement — Dynamics 365 blog, 21 Oct · Contact Center Intelligence — Learn · Customer conversation harness — Copilot Studio blog · Gartner CCaaS Magic Quadrant — Dynamics 365 blog, 22 Oct

November Meeting Security:
Phishing, QR Codes, Deepfakes

AI phishing detection in chat, external first-contact first: Targeted Release November, GA December, nothing to configure · MC1519866 · Roadmap 575288
Near-real-time malicious QR detection (November) · MC1526651 · impersonation warnings in meetings (mid-December) · MC1530613 · report suspicious guest invitations (November) · MC1530615
Third-party deepfake detection now has an MC: Targeted Release mid to late November, GA to be confirmed; you pick a certified provider in the Teams admin centre · MC1509787
Granular Conditional Access for meetings, preview late November, GA January · MC1532256
Facilitator's "protection skill" is on the roadmap for November 2027 · Roadmap 573450

MC1519866 · MC1526651 · MC1530613 · MC1530615 · MC1509787 · MC1532256 · MC1509801

5

Teams

Quick Hits

⚠️ External Chat File Sharing On by Default — Set It Now

1/5

Tenants that never set the policy get external-chat file attachments switched on; set it "by the first week of November" to keep it off; rollout date to be announced · MC1479514
Tony Redmond on the report that 30% of monitored organisations saw a Teams IT-support impersonation attempt: the fix is the external-access allow list · Office 365 for IT Pros, 28 Oct

New Meeting Controls Roll Out — Misclicks Down by Half

2/5

Centred, customisable bar; Leave isolated far right; Raise Hand under React; recording and transcription are separate buttons · What's New in Teams, Aug–Sep
Michelle Maislen, Microsoft PM for the meeting stage: two opt-in prompts before auto-migration, misclicks down by more than half

Two Cancellations and Two Slips

3/5

Cancelled: Copilot stays in the Teams chat list after all · MC1479502 · channel Whiteboards stay in OneDrive · MC1253753
Slipped to January 2027: IntelliFrame people labels on Rooms on Windows · MC1419798 · Teams retention policies stop covering Copilot · MC1481313

Call Delegation, Phone Agent Updates, Premium Trial Clock

4/5

Intelligent Call Delegation — AI answers your calls, personal attendant policies; preview mid-November, GA January 2027 · MC1519860
Phone Agent: 42 voices, Copilot Credit Estimator support, spam-detection template; not supported in India · Learn changelog
Queues app Teams Premium trial: redeem by 14 December · MC1471792

Two Screen Shares, Side Conversations, Quality Insights

5/5

Two simultaneous screen shares, on by default, late November to mid December · MC1528014 · Roadmap 80239
Teams Rooms on Windows (Pro) show both shares side by side, with a layout per display; GA December · Roadmap 579184
Side conversations during meetings — 1:1 and small-group chats from inside a meeting, December · Roadmap 573156
AI meeting-quality insights in the Teams admin centre, mid-November · MC1523077

7

Intelligent Spaces

Quick Hits

Teams Rooms Join Zoom Meetings: Meeting Connect

1/7

Cross-Platform Meeting Connect with Zoom: HDMI share, roster, read-only chat, synced mute and end-call, 1080p on Zoom Rooms; Zoom says first half of 2027, Microsoft gives no date · Teams blog, 20 Oct · Zoomtopia

Logitech Lands on MDEP: Rally Bar 2 and Tap IP 2

2/7

"Logitech Rally Bar 2, Tap IP 2, and Tap Scheduler 2 are rolling out globally now" · MDEP blog, 8 Oct
Rally System 2 Pro and Rally Speaker 2 Pro follow, with Logitech Link and Sound Shape audio

⚠️ "Turn off IntelliFrame" Goes Away for Online Participants

3/7

The option is retired for online participants in Cloud IntelliFrame rooms from late November, worldwide by early January; in-room users can still change it from the console · MC1521614
Express face enrolment and people labels: labels slipped to January 2027 · MC1419798

Rooms on Android: Green-Room Chat, October Build Fixes

4/7

Pro-licensed Rooms on Android get the private presenter and organiser chat in green-room meetings and events, mid to late November · MC1519857
October build fixes the console stuck on "connecting" and the missing incoming-call UI · Teams Rooms release notes

Rooms on Windows: In-Person Facilitator Notes, PMP-Only Updates

5/7

Facilitator AI notes for in-person meetings on Rooms on Windows (Pro), one tap from the console · Roadmap 560318
5.7.112.0: local PTZ, and app updates "distributed exclusively through Pro Management Portal", no Microsoft Store · Teams Rooms release notes

Panels, Desks and a Canadian Time Zone

6/7

Hide organiser names on Teams panels is rolling out · Roadmap 569423 · desk analytics slips · MC1490906
Canada's permanent DST from 1 November: Teams Android devices need firmware or a temporary time zone in the portal; Shifts needs a closest-city check · MC1528027 · MC1532245

Free Teams Rooms Fundamentals Course from AVIXA and Microsoft

7/7

Microsoft Teams Rooms Fundamentals — AVIXA

Thanks, and See You At Ignite

Thanks again to Pure IP, this month's Benefactor · pure-ip.com · What's Next for Pure IP, 7 December
Copilot Credits: What Switches On by Default on 1 December · separate video
M365 Perspective newsletter · m365perspective.com
events.empowering.cloud